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HR GAMECHANGERS: EPISODE 24

The Enablement Era: HR's Next Mandate for High-Performing Workplaces

The Enablement Era: HR's Next Mandate for High-Performing Workplaces

SPEAKERS FROM

One Workplace logo Poshmark logo Stripe logo

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SPEAKERS
Gianna Driver, Chief People Officer, One Workplace
Gianna Driver

Chief People Officer, One Workplace

Lenix Jorge, VP, People Operations, Systems & Programs, One Workplace
Lenix Jorge

VP, People Operations, Systems & Programs, One Workplace

Jewelyn Mendoza Angeles, Former VP of People & Culture, Poshmark
Jewelyn Mendoza Angeles

Former VP of People & Culture, Poshmark

MODERATOR
Janelle Henry, Talent and Brand, Stripe
Janelle Henry

Talent and Brand, Stripe

About this event

Your engagement scores can look great — while performance stalls. Your people want to do their best work, but they keep hitting unclear priorities, buried information, and clunky tools. In Episode 24 of HR GameChangers, people leaders explored why enablement is becoming HR's next mandate — from measuring what surveys miss, to giving managers the support they need, to knowing when AI and other new tools are actually helping.
During this session, speakers covered:
  • Engagement Is the Starting Point: Engagement shows that people want to do great work. Enablement makes sure they can, and performance depends on both
  • Find the Friction: Time to productivity, self-service rates, attrition reasons, and direct conversations reveal friction that sentiment surveys miss
  • Equip Managers First: Even committed managers need training, tools, and peer support. Cohort-based learning builds skills and lasting networks at the same time
  • AI Amplifies How You Work: Sound judgment and solid processes scale with AI — so do bad habits and broken workflows. Keeping a human in the loop protects quality
  • Give Tools a Deadline: Every new system brings a productivity dip before it pays off. If it still isn't working after a few months, listen to users and adjust

When people have what they need, performance follows. Making that happen is enablement — HR's next mandate.

👉 Stay tuned for future episodes of HR GameChangers, where forward-thinking HR leaders share practical insights and bold ideas shaping the future of work.

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Key takeaways

Measure the Friction

Engagement shows who wants to perform. Measuring enablement shows what's in the way.

Enable Managers First

Managers need support before they can give it. Invest in training, tools, and peer networks.

Fix, Then Scale

AI amplifies whatever it touches, from well-run processes to broken ones. Fix the workflow before you scale it.

Register today for HR GameChangers!